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Frequesntly Aked Questions  – Shipping & Tracking

What is Average Delivery Time?

Below are average delivery time for different Zones & Countries:

tracking and shipping information of Attar Kannauj

How to reduce Shipping Charges for International Order (Other than India)?

  • Order value less than 300 USD normal shipping charges.

  • Order Value from 300 USD - 600 USD just half shipping charges.

  • Order value more than 600 USD for free shipping.

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When will I Receive Tracking Details?

Once order is placed, we try our best to dispatch orders within 12 - 24 hours (excluding sunday and national holidays). Tracking link/details are generated as soon as order is scheduled for pickup. 

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How can I Track My Orders?

Tracking updates will be shared on the email of customer has provided while placing the order. 

Do I have to Pay Custom Duty?

While some countries do not charge custom duty for invoices less that a certain value, some countries do levy custom duty charges on all international shipments.

  • There is no custom duty applicable for US customers on orders below USD 800.

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You can find more information about custom charges here:

 

Customs Duty for International order

Import duties/taxes may arise on the arrival of your parcel to the shipping destination. The charges may vary as per the rules of different countries depending on the product, order value, quantity, end use, and composition of materials used to make the product and is solely at the discretion of the duty officer.

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Please note Custom Duty is added over and above the Shipping Cost. Shipping & handling costs refers to the cost of shipping an item from the shipping location to the destination country.

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We at  Attar Kannauj, do not take any duty/taxes in advance from customers. If any such duty/taxes are applicable for your shipment, the respective courier company will directly contact you with the required information.

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On receiving such information, you will have to pay the duty/taxes amount to the concerned courier company. Once paid, the service provider usually delivers the shipment to you within two working days.

Will I Receive Tracking Updates on My Message/Email?

At AttarKannauj, we ensure to keep you updated about important tracking events. However, we also try that your inbox is not spammed by sending you all unnecessary tracking updates.

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What If I am not able to track my order?

We would love to assist you with your order status and provide you the detailed information about your shipment. Please drop an email to attarkannauj1@gmail.com

  • I have a sensitive skin. Is it safe to apply Kanyakubj™ Attar Kannauj perfumes?
    All Kanyakubj™ Attar Kannauj perfumes are blended with IFRA approved ingredients and they are widely tested as 100% safe for all skin types.We still recommend that you apply a spray on the inner wrist and wait for 30 minutes.
  • How much does Kanyakubj Attar Kannauj or perfume long last ?
    Attars from Kannauj are renowned for their exceptional longevity, owing to their high purity and natural properties. While some attars may exhibit a shorter duration when applied directly to the skin, their lasting fragrance can be significantly extended when applied to clothing. Additionally, blending attars or perfumes with carrier oils, such as coconut oil, can enhance their longevity and provide a sustained olfactory experience throughout the day. This method not only ensures a prolonged fragrance but also offers versatility in application, allowing individuals to tailor their experience based on personal preferences and desired duration.
  • How is this fragrance different from other designer/luxury perfumes?
    Kanyakubj™ Attar Kannauj perfumes are blended by award winning master perfumers like Christophe Raynaud and Nanako Ogi. We have used the finest and most exquisite pallet of raw materials for all the fine fragrances. The handpicked ingredients, masterfully layered notes, and intensely concentrated formulations develop on your skin and linger in the air for a head-turning, compliment-getting effect. An effect that's amiss in a lot of soft and generic designer fragrances. All AttarKannauj™ perfumes come in Extrait De Parfum concentration, which gives them 2x better lingering effect than other designer perfumes.
  • I have found a similar product at different website at high prices. Is that product sold by KanyaKubj™ Attar Kannauj ?
    No, We sell our traditional attars only through official KanyaKubj™ Attar Kannauj website attarkannauj.com and as a manufacturer our prices are genuine. If you find a similar product at any other website, you may check with us instantly by sharing the link/screenshot at attarkannauj1@gmail.com
  • 1- How can I order ?
    Its's Simple! First, you should add the item into your cart and continue with checkout. At checkout, enter the shipping address details At the end, payment process starts. After you fill this information, click Submit button and finish ordering. You will receive the order details over email and sms. ​
  • 2- Is there a minimum order value?
    There is no Minimum Order Value!
  • 3- Can I cancel my order ?
    If you want to cancel your order, you should contact us as soon as possible. Reach out to us on our customer support - Email at attarkannauj1@gmail.com
  • 4- What payment methods do you accept?
    We accept Visa, MasterCard, UPI'S and all Wallets payments on our website. For peoples ordering other than India prefer PAYPAL for payment.
  • 5- Can I track my order?
    Tracking code of the shipment will be sent to you when parcel of product you’ve bought is shipped.
  • 6- What is shipping time for my order?
    Depending on your location, it takes 4-8 days for our orders to reach our Customers in India.
  • 7- What is shipping cost? Will I pay for it?
    We provide minimal Shipping charges on all orders in India.
  • 8- Are your products vegan and cruelty-free?
    Our products do not contain any animal-derived ingredients, and also do not contain beeswax or honey. Our products are never tested on animals.
  • 9- What are Perfume Oils?
    Perfume oils are fragrance components, a mix of natural or synthetic compounds, in a concentrated form without an alcohol base, and can be used directly on the skin.
  • 10- How do I apply the perfume oil?
    The traditional way to use perfume oils is to apply the fragrance indirectly to the garment/clothing. The perfume oils can be applied with the roller head of the perfume bottle. To do this, take one or more drops of the perfume oil into the palm of the hand or the inner wrist and gently rub the palms together. Then the perfume oil is applied to the clothes by gently stroking the palms of the hands over the clothes. This prevents soiling of the clothes and ensures that the perfume oil is spread over a large part of the clothes.
  • 11- How long will one bottle last?
    A 5 ml Rollerball of perfume oil generally lasts for more than 1-2 months of regular usage. A 10 ml Rollerball of perfume oil generally lasts for more than 2-3 months of regular usage. A 50 ml Perfume Spray should last 1-2 months of daily use.
  • 12- What to expect?
    Expect a 5ml or a 10ml rollerball of concentrated Perfume Oil or a 30ml/50ml Perfume Spray based on your order. The fragrance will be absolutely same as that of the perfume which you have ordered. This perfume oil can be easily applied on the skin and clothes. Standard Roll-on Bottle.
  • 13- How can I create an account ?
    In the side menu, click on 'Login' and then click on "Create new Account" Then, you need to fill out all necessary information and submit the form. When your account is confirmed, you will receive a welcome email from us. See you soon !
  • 14- I forgot my password. What should I do ?
    Sorry to hear that ! You can change your password by clicking Forgot Password button in login page. An instruction will be immediately sent to your email.
  • 15- What is the difference between Perfume Oils and Perfume?
    Perfume oils last longer and are stronger than perfume, unlike Eau de toilettes which have alcohol that break down the perfume oil over time. The fragrance from perfume oils last longer on the skin than perfumes with alcohol because it is more concentrated. As a result, when you use our perfume oils, the perfume oil will be much stronger than a perfume with alcohol. A little dab of perfume oil could be as strong as 3 sprays of perfume. If it's your first time trying our products, apply only a dab at first until you find the best strength level of fragrance for you.
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